Personal data protection policy

From May 25, 2018 a new regulation on the protection of personal data adopted by the European Union entered into force. The regulation aims to ensure the protection of the data of natural persons from all EU member states and to unify the regulations for their processing.


With this Policy for the protection of personal data, we aim to inform you in detail how and why KESIEM EOOD processes your personal data.

Storage of access data in server log files

You can visit our site without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the download, the amount of data transferred and the requesting provider. This data is only necessary to ensure the smooth operation of the site and to improve its functionality, without containing any personal data about you.

Collection and processing of data necessary to fulfill an order

We collect and process personal data about you, in case you provide it to us voluntarily, filling out an order form for products and/or services of KEYSIEM EOOD (e.g. through the contact form on the site or by email. We use the data provided to:

Carrying out correspondence with you;

processing your inquiries;

processing your inquiries;

performing our financial accounting and tax reporting.

The data we collect and process for these purposes include:

Physical identity: names, social security number, address, telephone and e-mail address;

Employment: position, place of work, address of the place of work.

In the event that you participate in our training, in order to certify your presence and issue a certificate, we collect and process the following data voluntarily provided by you /Data is collected only for persons exercising a teaching profession/:

Physical identity: names, date and place of birth, telephone and contact email address.

Social identity: education, specialty, educational and qualification degree, training institution, diploma series number and date of issue.

Employment: position, place of work, address of the place of work.

In accordance with the requirements of tax and accounting legislation and for the purposes of our commercial and training activities, the period in which we store and process your data is 20 years, unless you have given your express consent to continue using it after this period has expired.

Provision of data to third parties in connection with the performance of a contract

In connection with the fulfillment of an order made by you for a product and/or service of KEYSIEM EOOD, your data will be provided to third parties - our subcontractors (e.g. companies for courier and postal services; hotels where we make reservations for overnight stays during trainings and events); institutions (e.g. MES, in cases where they require certificates of passed qualification); software and IT companies supporting our information systems; accounting, legal consultants, lawyers, insofar as this information is necessary for the performance of their assigned functions; persons specialized in the processing of personal data; other third parties - administrators of personal data within the Republic of Bulgaria, the European Union and the European Economic Area, insofar as this is necessary for the performance of our contractual relations with you.


Use of cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called "cookies" on various pages. "Cookies" are files of information, including text content, that are placed on your computer for the purpose of using our site. These files allow us to recognize your browser on the next visit in order to adapt our site to your preferences and optimize your work with it. They also use this to create anonymous general statistics that help us understand the structure and content of the site. Through cookies, we do not have access to personal information about you.

You can set your browser so that you are informed about the setting of cookies and decide individually to accept them or exclude them for specific cases or in general. Not accepting cookies may limit the functionality of our website.


Rights of data subjects

You have the right at any time to:

request information from us about the specific type of personal data stored for you, the terms provided for their storage, as well as the persons or categories of persons who have access to them;

request correction of the personal data provided by you or part of it;

request the deletion (exercising the "right to be forgotten") of the personal data provided by you or part of it;

objections to the processing of your personal data or to their provision to third parties;

request portability of personal data from one administrator to another.

How to contact us

If you have any comments or queries regarding this Website Privacy Policy and to exercise your rights, you should send a written request to us at the email address: